Privacy Policy

At Mending Lives Home Care, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information (name, phone number, email, address) when you submit a form or request services.

• Health-Related Information if voluntarily provided to help us assess care needs.

• Payment Information for processing deposits or service fees.

• Website Usage Data (IP address, browser type, pages visited) through cookies and analytics to improve our website experience.

2. How We Use Your Information

Your personal information is used for the following purposes:

• To provide and manage home care services.

• To communicate with you regarding your inquiries, appointments, or billing.

• To improve our website and user experience.

• To comply with legal obligations and ensure client safety.

3. Information Sharing & Protection

We value your trust and do not sell, trade, or rent your personal information to third parties. Your data is only shared with:

• Authorized Mending Lives Home Care staff and caregivers for service purposes.

• Payment processors for secure transactions.

• Legal authorities, if required by law.

We implement strict security measures to protect your data from unauthorized access, misuse, or disclosure.

4. Cookies & Tracking

Our website may use cookies and analytics tools to enhance user experience. You can adjust your browser settings to decline cookies, but this may impact website functionality.

5. Your Rights & Choices

You have the right to:

• Request access, correction, or deletion of your personal data.

• Opt-out of marketing communications at any time.

• Contact us regarding any privacy concerns or questions.

6. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us